Data Deletion
Last updated: October, 2026
1. Disconnect a connected platform (Self-Service)
You can remove any connected platform yourself at any time, without contacting us:
- Log in to your Vision Code-B dashboard.
- Open the Connections page.
- Click Disconnect next to Facebook, Instagram, YouTube, LinkedIn, Google Business Profile or Google Search Console.
When you disconnect, we delete the stored access and refresh tokens, the connection record, and the cached post and analytics data for that platform from our systems. Posts already published on that platform stay there until you delete them on the platform itself.
2. Delete your account and all data (By Email)
To delete your Vision Code-B account together with all related data, send an email to info@visioncodeb.com with the subject line "Data Deletion Request" from the email address registered on your account. Please include:
- The email address registered on your Vision Code-B account
- Your name and business / website name
- Whether you want full account deletion or only specific data (for example, one platform's data, posts, or analytics)
We may ask you to confirm your identity before processing the request, to make sure nobody else can delete your data.
3. What we delete
- Account information: your email address, hashed password, role and business association, and last-login details.
- Platform connections and tokens: encrypted access and refresh tokens and connection records for Facebook, Instagram, YouTube, LinkedIn, Google Business Profile and Google Search Console, including the stored page, channel, account or location identifiers.
- Content and history: posts, drafts, scheduled posts, blog content, publishing history and the cached copies of posts from your connected platforms.
- Uploaded media: images and videos you uploaded for posts or blogs, including any copies still on our server.
- Analytics data: cached analytics and performance metrics (reach, impressions, views, likes, comments, clicks, and similar) and Search Console data.
- Security data: password reset tokens, login attempt records and active single sign-on sessions linked to your account.
4. What we may keep
- Records we are legally required to keep, such as invoices and tax records, for the period the law requires.
- Basic security and error logs that do not contain your passwords or full tokens, kept only for a short period and then removed.
- Database backups, which are overwritten on the normal backup cycle. Deleted data is not restored to active use.
5. Timeline
We confirm your request by email within 7 days and complete deletion within 30 days of verifying your identity. You will get an email once it is done.
6. Facebook / Meta data deletion requests
If you logged in or connected through Facebook or Instagram, you can ask us to delete the data we received from Meta by following the email steps in Section 2 and mentioning "Facebook" or "Instagram" in your request. We will delete the Meta tokens, page and Instagram account identifiers, and cached Meta data linked to you.
7. Contact
Questions about deleting your data? Contact Vision Art Infotech — info@visioncodeb.com — S G Highway, Ahmedabad-382 470, Gujarat, India.
See also our Privacy Policy and Terms and Conditions.